Last Updated: April 25, 2018
- organizing it into the sections listed in the Table of Contents below,
- providing a series of examples that help illustrate how the policies may be implemented by safetime® and
- defining and capitalizing a few terms that are used more than once for simplicity and brevity.
When we refer to “safetime®”, we mean the safetime® entity that acts as the controller or processor of your information, as explained in more detail in the “Identifying the Data Controller and Processor” section below.
Table of Contents:
- Information We Collect and Receive
- How We Use Information
- Data Retention
- How We Share and Disclose Information
- Age Limitations
- Data Protection Officer
- Identifying the Data Controller and Processor
- Your Rights
- Data Protection Authority
- Contacting safetime®
Information We Collect And Receive
safetime® may collect and receive Customer Data and other information and data (“Other Information”) in a variety of ways:
- Customer Data. Customers or individuals granted access to a Project by a Customer (“Authorized Users”) routinely submit Customer Data to safetime® when using the Services.
- Other Information. safetime® also collects, generates and/or receives Other Information:
- Project and Account Information. To create or update a Project, you or your Customer (e.g., your employer) supply safetime®
with an email address, phone number, password, domain and/or similar account details. In addition, Customers that
purchase a paid version of the Services provide safetime® (or its payment processors) with billing details such as
credit card information, banking information and/or a billing address.
- Usage Information.
- Services Metadata. When an Authorized User interacts with the Services, metadata is generated that provides
additional context about the way Authorized Users work. For example, safetime® logs the Projects, documents,
devices, people, features, content and links you interact with, the types of files shared and what Third Party
Services are used (if any).
- Log data. As with most websites and technology services delivered over the Internet, our servers automatically
collect information when you access or use our Websites or Services and record it in log files. This log data may
include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services,
browser type and settings, the date and time the Services were used, information about browser configuration and
plugins, language preferences and cookie data.
- Device information. safetime® collects information about devices accessing the Services, including type of device,
what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether
we collect some or all of this Other Information often depends on the type of device used and its settings.
- Location information. We receive information from you, your Customer and other third-parties that helps us approximate
your location. We may, for example, use a business address submitted by your employer, or an IP address received
from your browser or device to determine approximate location. safetime® may also collect location information from
devices in accordance with the consent process provided by your device.
Other Information. The Websites and Services may also include cookies and similar tracking technologies of third
parties, which may collect Other Information about you via the Websites and Services and across other websites and
Party Services are software that integrate with our Services, and Customer can permit its Authorized Users to enable
and disable these integrations for their Workspace. Once enabled, the provider of a Third Party Service may share
certain information with safetime®. For example, if a cloud storage application is enabled to permit files to be imported
to a Project, we may receive user name and email address of Authorized Users, along with additional information that
the application has elected to make available to safetime® to facilitate the integration. Authorized Users should
check the privacy settings and notices in these Third Party Services to understand what data may be disclosed to
safetime®. When a Third Party Service is enabled, safetime® is authorized to connect and access Other Information made
available to safetime® in accordance with our agreement with the Third Party Provider. We do not, however, receive
or store passwords for any of these Third Party Services when connecting them to the Services.
Authorized User chooses to import (such as an address book from a device) is collected when using the Services.
other matters related to our business from parent corporation(s), affiliates and subsidiaries, our partners or others
that we use to make our own information better or more useful. This data may be combined with Other Information we
collect and might include aggregate level data, such as which IP addresses correspond to zip codes or countries.
Or it might be more specific: for example, how well an online marketing or email campaign performed.
in a focus group, contest, activity or event, apply for a job, request support, interact with our social media accounts
or otherwise communicate with safetime®.
Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively,
Information”). However, certain Information is collected automatically and, if some Information, such as Project
setup details, is not provided, we may be unable to provide the Services.
How We Use Information
Customer Data will be used by safetime® in accordance with Customer’s instructions, including any applicable terms in the
Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. safetime® is a processor
of Customer Data and Customer is the controller. Customer may, for example, use the Services to grant and remove access
to a Project, assign roles and configure settings, access, modify, export, share and remove Customer Data and otherwise
apply its policies to the Services.
SafeTime uses Other Information in furtherance of our legitimate interests in operating our Services, Websites and business.
More specifically, safetime® uses Other Information:
- To provide, update, maintain and protect our Services, Websites and business. This includes use of Other
Information to support delivery of the Services under a Customer Agreement, prevent or address service errors, security
or technical issues, analyze and monitor usage, trends and other activities or at an Authorized User’s request.
- As required by applicable law, legal process or regulation.
- To communicate with you by responding to your requests, comments and questions. If you contact us, we may use
your Other Information to respond.
- To develop and provide search, learning and productivity tools and additional features. safetime® tries to make
the Services as useful as possible for specific Projects and Authorized Users. For example, we may improve search functionality
by using Other Information to help determine and rank the relevance of content, channels or expertise to an Authorized
User, make Services suggestions based on historical use and predictive models, identify organizational trends and insights,
to customize a Services experience or create new productivity features and products.
- To send emails and other communications. We may send you service, technical and other administrative emails,
messages and other types of communications. We may also contact you to inform you about changes in our Services, our
Services offerings, and important Services-related notices, such as security and fraud notices. These communications
are considered part of the Services and you may not opt out of them. In addition, we sometimes send emails about new
product features, promotional communications or other news about safetime®. These are marketing messages so you can control
whether you receive them.
- For billing, account management and other administrative matters. safetime® may need to contact you for invoicing,
account management and similar reasons and we use account data to administer accounts and keep track of billing and payments.
- To investigate and help prevent security issues and abuse.
If Information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable
natural person, safetime® may use it for any business purpose. To the extent Information is associated with an identified
or identifiable natural person and is protected as personal data under applicable data protection law, it is referred
SafeTime will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer
Agreement and Customer’s use of Services functionality, and as required by applicable law. Depending on the Services
plan, Customer may be able to customize its retention settings and apply those customized settings at the Project level
or Organisation level. Customer may also apply different settings to messages, files or other types of Customer Data.
The deletion of Customer Data and other use of the Services by Customer may result in the deletion and/or de-identification
of certain associated Other Information. safetime® may retain Other Information pertaining to you for as long as necessary
your account for the period of time needed for safetime® to pursue legitimate business interests, conduct audits, comply
with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.
How We Share And Disclose Information
This section describes how safetime® may share and disclose Information. Customers determine their own policies and practices
for the sharing and disclosure of Information, and safetime® does not control how they or any other third parties choose
to share or disclose Information.
- Customer’s Instructions. safetime® will solely share and disclose Customer Data in accordance with a Customer’s
instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality,
and in compliance with applicable law and legal process.
- Displaying the Services. When an Authorized User submits Other Information, it may be displayed to other Authorized
Users in the same or connected Projects. For example, an Authorized User’s email address may be displayed with their
- Collaborating with Others. The Services provide different ways for Authorized Users working in independent Projects
to collaborate, such as shared Projects. Other Information, such as an Authorized User’s profile Information, may be
shared, subject to the policies and practices of the other Projects(s).
- Customer Access. Owners, administrators, Authorized Users and other Customer representatives and personnel may
be able to access, modify or restrict access to Other Information. This may include, for example, your employer using
Service features to export logs of Project activity, or accessing or modifying your profile details.
- Third Party Service Providers and Partners. We may engage third party companies or individuals as service providers
or business partners to process Other Information and support our business. These third parties may, for example, provide
virtual computing and storage services. Additional information about the subprocessors we use to support delivery of
our Services is set forth at safetime® Subprocessors.
- Third Party Services. Customer may enable or permit Authorized Users to enable Third Party Services. When enabled,
safetime® may share Other Information with Third Party Services. Third Party Services are not owned or controlled by safetime®
and third parties that have been granted access to Other Information may have their own policies and practices for its
collection and use. Please check the privacy settings and notices in these Third Party Services or contact the provider
for any questions.
- Corporate Affiliates. safetime® may share Other Information with its corporate affiliates, parents and/or subsidiaries.
- During a Change to safetime®’s Business. If safetime® engages in a merger, acquisition, bankruptcy, dissolution,
reorganization, sale of some or all of safetime®’s assets or stock, financing, public offering of securities, acquisition
of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities
(e.g. due diligence), some or all Other Information may be shared or transferred, subject to standard confidentiality
- Aggregated or De-identified Data. We may disclose or use aggregated or de-identified Other Information for any
purpose. For example, we may share aggregated or de-identified Other Information with prospects or partners for business
or research purposes, such as telling a prospective safetime® customer the average amount of time spent within a typical
- To Comply with Laws. If we receive a request for information, we may disclose Other Information if we reasonably
believe disclosure is in accordance with or required by any applicable law, regulation or legal process. Please see the
Data Request Policy to understand how safetime® responds to requests to disclose data from government agencies and other
- To enforce our rights, prevent fraud, and for safety. To protect and defend the rights, property or safety of
safetime® or third parties, including enforcing contracts or policies, or in connection with investigating and preventing
fraud or security issues.
- With Consent. safetime® may share Other Information with third parties when we have consent to do so.
SafeTime takes security of data very seriously. safetime® works hard to protect Other Information you provide from loss, misuse,
and unauthorized access or disclosure. These steps take into account the sensitivity of the Other Information we collect,
process and store, and the current state of technology. Given the nature of communications and information processing
technology, safetime® cannot guarantee that Information, during transmission through the Internet or while stored on our
systems or otherwise in our care, will be absolutely safe from intrusion by others.
To the extent prohibited by applicable law, safetime® does not allow use of our Services and Websites by anyone younger than
16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact
us and we will takes steps to delete such information.
those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage
will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy
Policy, you should deactivate your Services account. Contact the Customer if you wish to request the removal of Personal
Data under their control.
Data Protection Officer
To communicate with our Data Protection Officer, please email firstname.lastname@example.org.
Identifying The Data Controller And Processor
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general,
Customer is the controller of Customer Data. In general, safetime® Limited is the processor of Customer Data and the controller
of Other Information.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation
to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information,
as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools
provided in your Services account. If you cannot use the settings and tools, contact Customer for additional access and
To the extent that safetime®’s processing of your Personal Data is subject to the General Data Protection Regulation, safetime®
relies on its legitimate interests, described above, to process your data. safetime® may also process Other Information
that constitutes your Personal Data for direct marketing purposes and you have a right to object to safetime®’s use of
your Personal Data for this purpose at any time.
Data Protection Authority
Subject to applicable law, you also have the right to (i) restrict safetime®’s use of Other Information that constitutes your
Personal Data and (ii) lodge a complaint with your local data protection authority or the ICO; UK Data Protection Commissioner,
which is safetime®’s lead supervisory authority in the European Union. If you are a resident of the European Economic
Area and believe we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you
may direct questions or complaints to our lead supervisory authority:
Information Commissioner’s Office
Phone 0303 123 1113
Fax: 01625 524 510
if you are seeking to exercise any of your statutory rights. You may contact us at email@example.com or at our mailing
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